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How do I exchange an item?

To exchange your belt, please send an email to support@slidebelts.com with the following two pieces of information.

 

  1. Order # 
    • Your order number can be located in the order confirmation email that was sent once you completed your purchase. Search SlideBelts in your email provider and this should pop up.
    • Orders placed on SlideBelts.com should be a 5 digit number: XXXXX
    • Orders from Ebay.com should be a 3 or 4 digit number: XXX or XXXX
    • Orders purchased on Amazon.com should be a number formated like this: XXX-XXXXXXX-XXXXXXX
    • If you DO NOT have an order number, please submit your home address instead.
  2. The item that you need to exchange.
    • For leathers, please supply the color of the leather. Example: Dark Mocha Brown.
    • For buckles, please supply the name of the buckle you bought. Example: Gunmetal buckle.

Below is an EXAMPLE email of someone who sent us an email for an exchange. 

Hi SlideBelts,

My name is Jeff and I cut my belt too short. Can I exchange it? My order number is       #34159. I bought a Dark Mocha Brown leather and cut it too short. Thank you. U guyz rock! SlideBelts 4ever!

-Jeff

Don't worry, if you're missing some of the above information, we can still help you. Following the above guidelines will only decrease the amount of time required to help you with your request. For example, it takes a couple days of sending emails back and forth asking information to get all the correct information, whereas an email sent in the above format will be processed the same day.

1 Comments

  • Avatar
    Rtown

    i want to thank you for your promtt  service on the exchange of my belt buckle thank you    rob town

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